We offer free shipping and returns within the US for all orders over $100, so you don’t have to stress. We want this process to be as easy as possible for you. For all orders under $100, we charge a small flat fee of $6.95.
Please Stay Tuned…
WILL I GET A TRACKING NUMBER?
Absolutely, yes! Once your package is in the mail, you’ll receive an email with a tracking number. The tracking number won’t be active right away, so hold on while the system updates the information. Once it ‘goes live’ you’ll be able to track your package all the way to your door.
HOW LONG DOES IT TAKE?
Most items will ship out within one business day of ordering. However, some orders may take 24-48 hours to process, as we do not ship on Sundays or Holidays.
- Domestic orders should arrive within a week of the date of the order.
- Need it faster? Shoot us an email at firstname.lastname@example.org and we can see what alternative shipping arrangements are available.
WHICH MAIL CARRIER DO WE USE?
We use the United States Postal Service (USPS) for all our domestic and international shipments.
- Domestic Tracking typically displays each step on your merchandise’s journey to you.
IT’S BEEN A WHILE, AND MY ORDER ISN’T HERE, WHAT SHOULD I DO?
We try to be quick with our shipping, but sometimes things happen that are out of our control. First, check the tracking number you received via email. For domestic orders, the information should be pretty specific. For international orders, once the package leaves the US it usually has a period of very general information like it entered X Country. Was the address correct? Is a storm brewing around the country? Did the post office leave a notice? Regardless of the reason, feel free to shoot us an email and we will try our very best to help you figure out what is going on!